About Us / Services

Creative Services

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We create channel-agnostic creative solutions that are social to the core. We make branded and creative content, mobile and web applications, stunts, digital outdoor and things we haven’t even thought of yet.
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Strategic Consultancy

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We help brands cut through the noise and understand their role in the changing digital landscape. We examine where our clients’ brands currently stand and develop a roadmap to help get them to the right place. 

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Mobile

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We design, build and deliver innovative mobile campaigns that combine SMS, mobile internet, applications and location-based services to create a thoroughly social mobile experience.
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Social Newsroom

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Our team of community writers, designers, conceptors, editors, photographers and filmmakers are talking to over 25 million people every day for our global clients - creating both pre-planned and 'of the moment' content that fosters engaging long-term storytelling.
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Web and App Design and Build

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Our in-house production team, The Jam Lab, can deliver creative solutions for any situation, from Facebook Apps and Twitter backgrounds to large CMS driven applications.
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Insight, Analytics and Planning

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Data insight is at the heart of our business. We monitor conversations and social interactions surrounding brands online to find actionable insights for clients. Those insights also fuel our strategic recommendations, whether they be for reputation management, social CRM, campaign activity or product development, and form the basis for optimisation of live activity.

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Reputation Management

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Enhancing customer service for our clients through a suite of proprietary social tools that monitor and track brand conversations - allowing us to swiftly react to questions from fans and be proactive in anticipating their needs. 
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Influencer Mapping

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We study online communities relevant to our clients’ brands to identify existing advocates and the potential to nurture new advocates based on their interests and demographics.
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Social PR

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With a network of more than 7,000 online influencers, we are able to build campaigns communicating brand messages that engage the most important influencers and tastemakers.
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Training

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We develop bespoke in-house training solutions for our clients for every need from social software tutelage to training up service teams to respond on social channels.
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Moderation

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We track and monitor conversations about our clients’ brands across the web. Our proprietary social media tools allow our clients to respond quickly and efficiently, integrating social with traditional customer service channels.
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We built Jam to help brands succeed in a ‘what’s next’ world.

A world where new technology challenges convention and where customers empowered by social media, mobile and connected TV can make a difference to whether a brand lives or dies.

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